We aim to dispatch all orders within 3 working days; however during busy periods there may be a slight delay. 

Please ensure to confirm the date your order is required for on checkout so can ensure we dispatch your order in time. 

 

All orders are sent via Royal Mail and you will receive notifications that your order has been shipped via email (please ensure to check your spam filters).

Due to Covid-19 there are significant delays with Royal Mail who currently have slightly longer delivery timescales than usual.

Please see approx. lead times below (however these are not guaranteed).

  • Royal Mail 1st Class - 1/2 working days

  • Royal Mail 2nd Class - 2/3 working days

 Please ensure to email us - info@facenglitz.co.uk if you would like an update on your order and we can send your proof of postage.

In the rare occasion your order doesn't arrive within the times mentioned above, please allow a maximum of 10 working days for it to arrive.

 

If you are worried about your order then please do not hesitate to contact us and we will be happy to help. 

 

Thanks so much for supporting our business  x

Important Delivery Information